Customer User Guide

Thank you for choosing Antalya Courier. This guide is designed to help you quickly get a price quote, place orders and manage your delivery process smoothly.

1. Price Calculation and Courier Selection

Using the price calculator on our homepage, you can get a clear price quote in seconds:

• Distance: Enter the distance (KM) your package will travel.
• Weight: Enter your package weight in kilograms (KG).
• Delivery Speed: Choose VIP, Express or Standard based on urgency.

2. Package Preparation Rules

For our courier to transport your shipment safely:

• Bag or box packages to protect from rain or wind.
• Verbally inform the courier when delivering fragile or liquid-containing items.
• Write the recipient's full name and phone number on the package.

3. Order Tracking and Contact

If you experience any issues, you can get support from our 24/7 active customer service line. Your complaints and suggestions will be responded to within a maximum of 24 hours. We take customer feedback seriously and continuously improve our services based on your input. Our support team is trained to handle all types of courier-related inquiries efficiently.